Privacy Policy
How we handle your information
How we handle your information
Last Updated: August 15, 2026
We're not lawyers, and this isn't written like a legal document. Here's how KiliPeak handles your data—straightforward and honest.
When you contact us or book a climb, we collect:
We collect this through:
Your data serves one purpose: helping you climb Kilimanjaro safely and successfully. Specifically, we use it to:
Newsletter preferences and consent are stored separately from sales enquiries. We record your selected topics, planning stage, signup source, confirmation time, and privacy-protected anti-abuse hashes. We use this information to select no more than one relevant planning guide each week. You can update your preferences or unsubscribe at any time without affecting an active enquiry or booking.
Like most websites, we use Google Analytics (GA4) to understand how people use our site. This tracks:
This data is anonymized and helps us improve the website—figure out which pages are useful, which are confusing, and where people get stuck.
Google Analytics uses cookies (small text files stored in your browser). You can block these with browser extensions like uBlock Origin or Privacy Badger if you prefer.
We use Microsoft Clarity to understand how visitors move through the site, including clicks, scrolling, navigation, and where a page may be confusing. Clarity creates heatmaps and session replays from website activity. Form inputs, numbers, and email addresses are masked by default and are not uploaded as readable content.
Clarity playback data is normally kept for 30 days. Aggregated click and heatmap data, plus sessions we label or save, can be kept for up to 9 months. Microsoft may set analytics cookies to support this service.
We use minimal cookies:
We don't use tracking cookies for ads or marketing. No third-party ad networks, no retargeting.
Most browsers let you block or delete cookies in settings. Blocking essential cookies might break some site features (like the contact form), but analytics cookies are optional.
Never. We're a small climbing operation, not a data broker. Your information stays with us. We don't sell it, rent it, trade it, or share it with third parties for marketing purposes.
The only time we share your information:
We take reasonable precautions to protect your data:
That said, no system is 100% secure. Email and internet communication always carry some risk. We do our best, but we can't guarantee absolute security.
We keep your information as long as it's useful:
Want your data deleted? Email us at info@kilipeak.com and we'll remove it within 30 days.
You have the right to:
To exercise these rights, email info@kilipeak.com. We'll respond within 30 days.
Our website may link to external sites (gear recommendations, weather resources, etc.). We're not responsible for their privacy practices. If you click a link and leave our site, you're subject to that site's privacy policy—not ours.
Kilimanjaro climbs require participants to be at least 10 years old (national park rules). We don't knowingly collect data from children under 13 without parental consent. If you're booking for a minor, we assume you have authority to provide their information.
We may update this privacy policy occasionally—if we change how we handle data, add new tools, or update practices. When we do, we'll update the "Last Updated" date at the top of this page.
Major changes (like sharing data with new third parties) will be announced via email to past and current clients.
Questions about this privacy policy? Concerns about how we handle your data? Want to request access, correction, or deletion?
Email: info@kilipeak.com
We'll respond within a few days (usually faster).
That's it. No legalese, no hidden clauses, no data mining. We collect what we need to help you climb Kilimanjaro, protect it reasonably, and don't sell it. Simple.